Privacy Policy

Last updated: November 5, 2026

Introduction

This Privacy Policy explains how TCOEJ INDUSTRIES LIMITED ("slyvonexsolution", "we", "our", or "us") collects, uses, shares, and protects information when you use the slyvonexsolution platform, websites, and related services (the "Services"). For the purposes of applicable data protection law, the data controller is TCOEJ INDUSTRIES LIMITED, 6th Floor 2 London Wall Place, London, United Kingdom, EC2Y 5AU. By using the Services, you acknowledge this policy. If you do not agree with it, please do not use the Services.

1. Information we collect

1.1 Information you provide

• Account information: name, company name, work email, country, and password credentials when you register.
• Account verification details: information we ask for to confirm that an account is genuine and used for legitimate advertising, where required.
• Campaign content: campaign settings, budgets, creative assets, audience definitions, and reporting preferences you configure in the platform.
• Communications: the content of support requests, contact form messages, and feedback you send us.

1.2 Information collected automatically

• Usage data: pages viewed, features used, session activity, and timestamps within your workspace.
• Device and connection data: IP address, browser type, device type, operating system, and approximate location derived from IP.
• Cookies and similar technologies: necessary cookies for sign-in and session security, plus analytics, advertising, and functionality cookies where you consent to them.

1.3 Information from advertising activity

• Delivery data: impressions, clicks, and completion events associated with campaigns you run.
• Audience and measurement data: audience segments and conversion events you choose to connect, processed to report on campaign performance.

2. How we use information

• To provide, operate, and maintain the Services.
• To deliver, pace, and measure the campaigns you configure.
• To generate reports, dashboards, and audience insights for your workspace.
• To verify accounts and prevent misuse, fraud, and invalid activity.
• To respond to support requests and communicate about your account.
• To improve the platform, including debugging, testing, and product development.
• To send product updates and marketing communications, where permitted and with consent where required.
• To meet legal, regulatory, and contractual obligations.

3. Legal bases

Under the UK GDPR and the Data Protection Act 2018, we rely on contract performance where processing is necessary to provide Services under a contract with you; legitimate interests in securing, preventing misuse of, and improving the Services where those interests are not overridden by your rights; consent where required, including for non-essential cookies and electronic marketing; and compliance with legal obligations. Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.

4. Sharing information

We do not sell personal data. We share information only as needed to run the Services:

• Service providers: hosting, data storage, analytics, email delivery, and customer support tools that process information on our behalf under contract.
• Delivery and measurement partners: partners involved in serving or measuring campaigns you choose to run.
• Fraud and security providers: partners that help filter invalid traffic and protect the platform.
• Legal and regulatory: where required by law, court order, or a valid governmental request.
• Business transfers: in connection with a merger, acquisition, or transfer of assets, subject to this policy.
• With your direction: where you ask us to share information with a third party.

5. Cookies and your choices

We use strictly necessary cookies to keep you signed in and secure sessions. Under the Privacy and Electronic Communications Regulations (PECR), non-essential cookies, including analytics, advertising, and non-essential functionality cookies, require your prior consent unless a lawful exemption applies. You can accept, reject, customise, or withdraw consent using the Cookie Settings link in the footer; browser settings also provide cookie controls. Electronic marketing is sent only where permitted by PECR, with consent where required or a legally available exception, and with a means to opt out. You may object to direct marketing at any time by contacting us or using the unsubscribe option in a marketing message.

6. Data security

We apply technical and organisational measures designed to protect personal data. These measures may include, for example:

• encryption of data in transit and at rest where appropriate;
• role-based access controls and least-privilege administration;
• logging of workspace and administrative activity;
• penetration testing on a scheduled cadence, with findings tracked to resolution;
• vulnerability management for dependencies and services;
• security and privacy guidance for team members.

No method of transmission or storage can be guaranteed absolutely secure, and we cannot guarantee that a security incident will never occur.

7. Data retention

We keep personal data for as long as needed to provide the Services and for legitimate business or legal purposes, such as maintaining records, resolving disputes, and meeting legal obligations. When data is no longer needed, we delete or de-identify it.

8. Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal data, to object to certain processing such as direct marketing, and to request data portability. To exercise these rights, contact privacy@slyvonex.com. We will respond within the timeframe required by applicable law.

You may lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint/, or with the data protection authority in your country or region where applicable. Where other data protection laws apply — for example the EU GDPR, or US state privacy laws such as the CCPA/CPRA — we handle rights requests in accordance with those laws.

9. International transfers

If personal data is transferred outside the United Kingdom, we will assess the applicable legal requirements before the transfer. Where required by UK data protection law, a transfer must rely on applicable adequacy regulations or appropriate safeguards, such as the UK International Data Transfer Agreement (IDTA) or the UK International Data Transfer Addendum to the EU Standard Contractual Clauses, together with any required transfer risk assessment and supplementary measures. This policy does not confirm that any particular international transfer or safeguard arrangement is currently in place.

10. Children

The Services are intended for business use and are not directed to children. We do not knowingly collect personal data from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be announced through the platform or by email, and the "last updated" date will be revised.